Red Umbrella


1. Your site will never be held hostage

Whether its a site I host or a site I designed it is YOURS.  You paid for it, and if you want to move it that is 100% your right and I will assist you in any way I can.  I understand how important your website is to your business and I would never interfere.   There are not ‘support hours’ nor will I leave you waiting in limbo for weeks at a time for simple questions.  I offer free migration assistance both on AND off of this server.  This business exists to make your life simpler.

2. I will help you in any way that I can

While I am not a huge company with a large team, I offer prompt hands on and personalised support.  I am happy to help you with any problem I can when it comes to your site, and I always want you to feel comfortable coming to me with any site related issue you may have.  If I can help you, I will.

3. You are the boss — I work for you

Red Umbrella was started for the community and will remain that way.  As such, I pledge not to charge an outrageous rate to you simply because of your profession.  I know that there are companies in various industry that charge a sex worker markup and I will never be one of them.

4. Sex workers deserve equal access

This is something I truly believe and will always stand by.  Sex workers are marginalised and discriminated against in many aspects of life.  Web hosting, design, and photography services are services sex workers need to run their business and I will always do my best to deliver affordable access to quality service.

5. I will not price gouge you

I will never mark up the prices of my services simply because I am offering them to sex workers.  Sex workers will always be charged a fair and comparable rate to the one I charge civilians for similar services.  You work hard for your money, and I want more of it to stay in your pocket.  While I do charge more than the average big box web host it is for a couple reasons: 

a)  I do not have the infrastructure they do, nor am I entitled to the tax benefits they are.  Since I am not leasing servers in bulk I’m not getting any kind of volume or corporate discount.  As the business grows, I will be able to do that and pass those savings onto you.

b)  I am offering a much more comprehensive support plan, which has its own value.  If a plugin breaks your website on a big box host, that’s too bad.  But if it breaks here, I’ll get your site up and running as quickly as possible.  If you want to migrate to another host?  The big box will wave as they delete your account.  I’ll get you set up with a working site and wish you the best.

The price of this service has never risen, and it is my hope to not need to raise the price unless my costs raise so much there is no other alternative.